We are committed to meeting the standards detailed in our Customer Service Charter.
We promise to rectify any problem which may occur due to any failure on our part to perform to the standard promised.
We will consider all feedback and suggestions on how we may improve our services.
Accountability
We will monitor our performance against the standards detailed in our Customer Service Charter and use the information to regularly review and improve the performance and scope of the services we offer.
Customer complaints
We will endeavour to resolve any complaint fairly and quickly. To assist with this we have established a complaint and dispute resolution policy which is illustrated below or download a copy of our complaint and dispute resolution policy here.
All of our agents have the experience and local knowledge to guide you
Whether selling or investing, an appraisal of value will give you the confidence to make an informed decision
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